VIP connects carriers, service providers, independent adjusting firms and independent professionals on one platform — so the work, the cost and the outcome of a claim all live in the same place.
Claims work is fragmented because the organizations doing it are fragmented. Our mission is to connect that ecosystem — claims, vendors, fee schedules, invoices, service levels and payments — and turn what it produces into intelligence that improves the next claim.
VIP began by building the systems carriers and their vendors run on every day — claims and vendor management, complex billing, fee schedules, invoices and service levels. Not a theory about claims, but the operational plumbing behind them.
Every claim, invoice, fee schedule and SLA created data that stayed locked in separate systems. Carriers could see what they spent, but not whether it was right. Providers could send an invoice, but not know how their rates compared.
rateIQ answered the questions traditional claims systems could not: what should this service cost, how does this fee compare, which providers are performing. Those capabilities now sit inside VIP, connected to the workflow that creates the data.
What used to be separate products is simply VIP — one operating environment across carriers, service providers, independent adjusting firms and independent professionals, sitting alongside the claims systems our customers already run.
VIP works with the claims systems already in place. No rip-and-replace, no year-long migration before anyone sees value.
Every number we show traces back to a claim, an invoice, a fee schedule or a payment. We don't publish figures we can't stand behind.
Carriers and providers use the same data foundation. When both sides see the same facts, the negotiation gets shorter and the outcome gets better.
Closure is not the end of a claim. Results, rates and performance feed straight back into the decisions on the next loss.
VIP is led by a team with deep roots in P&C claims operations, enterprise software and insurance data. Full bios, roles and backgrounds are on the leadership page.
Tell us how claims move through your organization today and we'll show you where VIP connects.