VIP brings claims, vendors, fee schedules, invoices, service levels, approvals and payments into one operating environment.
Every claim creates data. Every invoice adds cost. Every fee schedule adds market context. Every SLA adds performance. Together they create something much more valuable: a connected view of how claims work actually gets done.
Vendor and invoice control, claims billing and analytics are no longer separate products to buy and learn. They are capabilities inside one platform, running on one data foundation.
Manage claims and vendor relationships from one place. See what needs attention, what's ready for payment, what's awaiting review and where action is required.
Invoices are connected directly to claims, assignments, services, vendors and fee schedules. That gives carriers a clearer view of spend and creates structured data that can be analyzed across the organization.
Build and manage fee schedules by line of business, service category, assignment, service and vendor. VIP connects the contracted rate to the work being performed and the invoice being submitted, creating a foundation for validation, comparison and market intelligence.
Define service-level expectations and measure vendor performance against the requirements that matter to your organization. Cost, timing, service and performance can now be understood together.
create operational data.
create financial data.
create pricing data.
create performance data.
create transaction data.
VIP brings it together into a growing intelligence layer for the claims economy.
Every claim processed through VIP creates data. The intelligence layer analyzes those signals and returns insight directly into the workflow — and the next claim creates more.
rateIQ answered the questions traditional claims systems couldn't. Those capabilities now live inside VIP, connected directly to the workflow creating the data.
What should this service cost?
How does this fee compare with the market?
Which vendors are performing?
Where is claims spend increasing?
Where are SLA problems occurring?
Which providers have capacity?
What does the market look like across carriers, states and service categories?
A fee schedule no longer has to be a static table. An invoice isn't simply approved or rejected. An SLA isn't simply a contractual requirement. A vendor isn't simply a name attached to a claim. And a dashboard doesn't have to stop at charts — you can just ask.
The people creating and acting on this data aren't always sitting behind a desk. Adjusters, service providers, managers and carrier teams need access wherever the work happens. The VIP mobile experience extends the same intelligence beyond the desktop — connecting the people doing the work back to the same data foundation. It isn't another product. It's another way into VIP.
VIP operates the claim. VIP captures the transaction. VIP understands the market. VIP turns the data into intelligence.