The VIP product

One product surrounding the claim.

Every claim outcome improves the next claim.

VIP holds the providers, agreements, assignments, evidence, invoices, payments and intelligence that sit around a claim — in one system of record that works with the claims system you already run.

What is in it

Everything around the claim, in one place.

01 · Provider & agreement managementOnboard providers, hold credentials and licenses, and keep every agreement, fee schedule and billing rule in one place.
02 · Assignments & workRoute work to the right provider or adjuster, track status and capacity, and keep evidence and documents attached to the claim.
03 · Invoice review & resolutionValidate invoices against the agreed rate automatically, surface exceptions, and resolve them with a documented approval trail.
04 · Payments & cash flowApprove, pay and settle, with payment status and early-pay options visible to everyone on the claim.
05 · Claims IntelligenceRisk, severity, litigation and leakage signals at the point of assignment, with the evidence behind every finding.
06 · rateIQ™ market intelligenceBenchmark rates and provider performance against the market so every negotiation is grounded in data.
07 · Ask Benny™Ask questions of your own claims, spend and provider data in plain language and get an answer with its source.
08 · IntegrationsWorks alongside Guidewire, Snapsheet, Cotality, Verisk, QuickBooks and the claims system you already run. Nothing is replaced.
Use cases

What teams actually put it to work on.

Bring vendor sprawl under control

One roster, one set of agreements and one performance view across every provider touching a claim — instead of spreadsheets per region and line of business.

Stop leakage before payment

Every invoice is checked against the contracted rate and the work performed, so unnecessary spend is caught before money leaves the organization.

Catch severity and litigation early

Signals at first notice of loss give adjusters a head start on the files that will otherwise escalate quietly.

Get providers and adjusters paid faster

Clean invoices, visible status and early-pay options remove the phone calls and the waiting from the back end of the claim.

Stand up a catastrophe response

See licensed, credentialed, available capacity by state and deploy against it in hours rather than days.

Answer the board with evidence

Expense, cycle time and provider performance reported from one data set, with the underlying claims behind every number.

Pricing

Priced to your book, not per seat.

VIP is quoted on claim and invoice volume and the systems you connect, so the cost tracks the work it handles. Every plan starts with a scoped pilot. rateIQ™ is sold separately, from $9.99 a month on iPhone and Android.

StartA single team or line of business getting its arms around provider spend.
  • Provider roster and agreements
  • Fee schedules and billing rules
  • Invoice review and approvals
  • Standard reporting
  • Email support
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ConnectedCarriers running VIP alongside their claims system of record.
  • Everything in Start
  • Integration with your claims system
  • Claims Intelligence signals
  • Payments and early pay
  • rateIQ™ benchmarking
  • Named onboarding lead
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EnterpriseMulti-line carriers and national programs across many providers and states.
  • Everything in Connected
  • Multi-entity and multi-line structure
  • Ask Benny™ across your data
  • Governance, audit and SSO
  • Custom integrations
  • Dedicated success team
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See it on your own claims.

We will walk your providers, agreements and invoices through VIP and show you what it finds.